A Note to our Customers

Thank you for shopping our site and considering Church Hill Classics for your custom framing needs!

We’re experiencing an unprecedented surge in demand for our frames, which are all made-to-order by our skilled team of artisans. Due to the national rise in Covid-19 cases, Connecticut has reverted back to Phase II restrictions, which is resulting in longer-than-normal lead times. Due to parcel delays expected this holiday season and a disruption in our supply chain, we’ve made the difficult decision to limit guaranteed holiday delivery—only orders placed through 11/16 are guaranteed in time for Christmas.

While we understand the disappointment, our main objective is to guarantee 100% on time deliveries this holiday season while also keeping our employees 100% safe! Rest assured, we’re working around the clock building made-to-order frames and will do our best to exceed our customers’ expectations!

If 2020 has taught us anything, it’s to prepare for any unforeseen circumstances. To that end, we’ve created a printer-friendly gift message and photo of your purchased item in your order confirmation email. Thank you for your support of our small business.

Customer Service

Our Customer Service reps are available to answer your questions Monday through Friday from 8:30AM - 5:00PM EST.

Looking for the status of your order? Use our Order Lookup tool.

Phone

PHONE

800-477-9005
1-203-268-1535
FAX: 203-268-2468

Mailing Address: 594 Pepper Street, Monroe, CT 06468

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