Due to Covid-19 and the closure of college bookstores across the US, our small business has seen an unexpected demand for our custom frames. For perspective, we currently have more than 16,000 frames in the queue to handcraft and ship over the next six weeks. While we are working around the clock to meet this demand, we are doing so with smaller work crews and in staggered shifts to ensure our team members' health and well-being. Please know that we are working extended shifts, six days per week to keep up with the demand, but that we are experiencing longer-than-normal delivery times as a result: Your order could take 6-8 weeks to arrive.
We encourage you to shop our site, enjoy FREE SHIPPING and help our small business to succeed in these uncertain times. As usual, our customer service team remains available Monday-Friday from 8:30 am to 5pm, for live calls, chat and to reply to your emails.
Please be patient—our frames are worth the wait (just read our reviews!).
Be well.
