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WHY CHURCH HILL CLASSICS?
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Customer Service
Monroe, CT – November 24, 2009 – Nancy Miller, Customer Service Representative at Church Hill Classics (CHC), has been awarded the Connecticut Better Business Bureau's Superior Service Award for 2009. Church Hill Classics is a leading manufacturer in the collegiate diploma frame industry, and this prestigious award honors Ms. Miller's dedication to providing exceptional service to the company's customers.
The Connecticut Better Business Bureau (CT BBB) presents a Superior Service Award to the employee of a member firm. The employee must demonstrate a daily commitment to providing exceptional service to their company’s customers and illuminate the importance of establishing a positive reputation and public image for the company they represent. According to Martha Travis, Customer Service Manager of Church Hill Classics, “Nancy has a knack of calming down even the most irate customer by listening well and providing solutions that ultimately turn them into a fan of our company. While she has only been with Church Hill for one year, her impact on our customer relations and our internal “can-do” culture has been significant.”
An awards ceremony was held on October 29, 2009 at the Aqua Turf Club in Southington, Connecticut. This was the CT BBB’s 81st Annual Meeting & Awards Banquet to honor a special recognition ceremony for the Superior Service Award as well as other awards including the CT Torch Award for Marketplace Excellence, Web Site Marketing Message Award, and the Business/Consumer Education Award.
Nancy Miller (right) being presented with the 2009 Connecticut Better Business Bureau’s Superior Service Award by CT BBB President, Paulette Scarpetti (left)