Out of every company I've ever dealt with, your company is far more superior and unmatched in customer service. I deal a lot with vendors who ship & never have I experienced such commitment to communication, service, and overall customer satisfaction.
Mina M., Dallas, TX

Accelerated Production and Shipping

All of our frames and coordinating accessories are individually made to the specifications of your institution or to your specific requirements.  Our standard production time is 5 - 7 business days, plus FedEx ground transit time from our facility in Connecticut.   As a general rule, you should expect to have your order “in-hands” in approximately 10 business days.

If you need your order sooner or for a specific event or date, we offer expedited delivery options during the checkout process.  Our online checkout system will allow you to specify an in-hands date for your order, and it will provide a specific quote for guaranteed delivery of your order by your required date.  We will provide you with the most cost effective method, taking into consideration the cost for various levels of accelerated shipping to your destination, and the cost of accelerated production—to recommend the most cost effective solution for your situation.

Multi Item Shipping Discounts

Discounted shipping is available on multiple item orders. Our discounts are as follows:

  • 10% - 2 items
  • 20% - 3 items
  • 30% - 4 items
  • 40% - 5 or more items

If you have additional questions about our shipping options or your order, please email us at info@diplomaframe.com or call us at 800-477-9005 and we will be happy to assist you.