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Building Your Frame Online

  1. Do you have the frame I would like to order in stock?
  2. What materials do you use for your moulding?
  3. Do you carry tassels and/or sashes?
  4. Do you carry pennants?
  5. Can I change the moulding on a frame?
  6. Can I change the mat colors on this frame?
  7. If I use Design Your Frame, can you emboss the name of my school on the matting?
  8. Which one is most preferable, 1 mat or 2 mats? Which one protects the document better?
  9. Do you offer leather mats for your frames?
  10. Do your frames include glass?
  11. Do you only make frames for diplomas?


  1. Do you have the frame I would like to order in stock?

    Every frame is custom crafted for each order, so we do not have a stock of pre-made frames.  We take great pride in the craftsmanship and quality of our frames and create each with a specific individual in mind.
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  2. What materials do you use for your moulding?

    Our frames are crafted in solid wood with a variety of distinctive furniture finishes.  We take pride in producing a very high quality product and, as such, are very selective about the quality of our frame mouldings.
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  3. Do you carry tassels and/or sashes?

    Since your school typically provides you with a tassel and/or a sash appropriate to your degree type at your graduation, we do not include a tassel or sash with your frame. Our frames have an easy-open back that allows you to readily insert your tassel and/or sash with step-by-step instructions.
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  4. Do you carry pennants?

    We do not sell pennants, however a pennant is included if you purchase one of our Pennant Edition Diploma Frames. This frame style is available for a select number of of schools. Please search for your college/university to view a custom frame selection.
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  5. Can I change the moulding on a frame?

    If you are ordering from our Design Your Frame center, you may choose any moulding.

    If you are ordering from a school page that offers Design Your Frame customizations, then you will have the ability to choose from several mouldings for select frame styles - just look for the customization wand.

    If you are ordering from a school page that does not offer Design Your Frame customizations, then it would depend on the school's policy for special orders.  Please feel free to email us at info@diplomaframe.com with any special requests.
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  6. Can I change the mat colors on this frame?

    If you are ordering from our Design Your Frame center, you may choose any mat color or mat color combination.

    If you are ordering from a school page that offers Design Your Frame customizations, then you will have the ability to choose from several mat color combinations - just look for the customization wand.

    If you are ordering from a school page that does not offer Design Your Frame customizations, then it would depend on the school's policy for special orders.  Please feel free to email us at info@diplomaframe.com with any special requests.
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  7. If I use Design Your Frame, can you emboss the name of my school on the matting?

    In some cases, we cannot offer embossing of the school name due to licensing requirements. You can still design your frame with matting in your school colors.

    If we do not offer embossing of the name or seal of your school, feel free to email us at info@diplomaframe.com to request that we add your school.  We will follow-up with you once we have reviewed your school’s requirements and determined whether we can begin offering frames that feature your institutions name and/or seal.
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  8. Which one is most preferable, 1 mat or 2 mats? Which one protects the document better?

    There is no difference between 1 and 2 mats in terms of protecting the document. It is merely a matter of personal preference. Most people choose a dark outer mat (black or navy) and may want an inner mat that is in the school color (red, for example) or gold is a very nice inner accent mat color that is very versatile.
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  9. Do you offer leather mats for your frames?

    At this time Church Hill Classics does not offer leather mats for framing diplomas.  This type of mat is used for decorative purposes only, and does not meet the conservation standards that we adhere to.  The leather mats that are currently available are not acid-free, and can bleed, causing irreparable damage and discoloring to your documents.  Church Hill Classics only offers museum-quality matting options to protect and preserve your important achievements.
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  10. Do your frames include glass?

    Yes, our frames include regular picture glass, with upgrade options for reflection control, conservation UV protection, or conservation UV & reflection control. Frames for single documents over 14" x 22", double documents/campus images over 11" x 14" will be produced using plexiglass for safe shipping.
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  11. Do you only make frames for diplomas?

    We offer a wide variety of frames designed to showcase important documents and mementos.  This includes frame options for honor certificates, awards, professional credentials, portraits, school, team, or keepsake photos, graduation sashes, military document, flags,  coins, or medals, as well Greek sorority and fraternity initiation certificates or photographs.  Take a look under the Shop Products drop down menu to view these various frame categories online.
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